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Terms Of Service

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At Louder Drama, we work hard to ensure every student receives outstanding tuition and a positive experience. For this to happen, we rely on strong communication and shared responsibility between tutors, schools, parents, and students.

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We’ve set out our key terms below so you know what to expect.

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Working Together: A Shared Responsibility

LAMDA tuition thrives when everyone is engaged.

As a parent, please:

  • Speak to your child about their sessions. Ask what they worked on. Encourage them to practise.

  • Check the schedule when it's sent. Ensure your child knows where to go and when.

  • Keep communication open — with us and with your child.

  • Pay invoices promptly so tuition can continue uninterrupted.

When these small steps are in place, students feel supported — and the results speak for themselves.

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Types of Classes

We offer two formats of LAMDA classes:

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Group Classes

  • Run at lunchtime or after school.

  • Usually 12–14 students.

  • 60–90 minutes.

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Private Classes

  • One-to-one, or in pairs/trios.

  • Usually take place during the school day.

  • Work on a rotating timetable (e.g. Period 1 one week, Period 2 the next).

  • Also available on Zoom.

 

Your class type will be confirmed in advance via email — but just ask if you’re unsure.

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Group Class Terms

  • Group classes are extracurricular, so attendance isn't compulsory every single week. However, if your child is working with on duologues, their partner relies on them to attend consistently.

  • All group classes are billed half-termly and are payable regardless of attendance, as your child’s space is reserved.

  • In each group, students build performance skills, develop exam pieces, and are guided through the LAMDA process until they’re exam-ready.

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Private Class Terms

  • You’ll receive the weekly schedule in advance. Please notify us of any unavoidable clashes at least 48 hours in advance to reschedule.

  • Attendance takes coordination — and schools don’t always provide individual timetables. That’s where your help is invaluable.

  • Louder Drama will send the weekly schedule in advance and will accommodate any necessary changes, provided sufficient notice is given.

  • The School will provide a suitable space in which the class can take place.

  • The Parent is responsible for supporting their child in attending independently and helping them stay organised.

  • The Tutor will make every reasonable effort to locate any students who forget to attend their lesson.

  • The Student is expected to take primary responsibility for arriving at their lesson on time.

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Please note that lessons missed without prior notice are still payable, as our tutors must still be compensated for their time.

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Homework and Practice

To get the most out of lessons, students need to practise at home. Encourage your child to rehearse their material between sessions, especially as they prepare for exams. 

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Payments

  • Invoices are issued before the start of each half term.

  • A half term is typically 6 weeks, and classes must be paid for in advance.

  • Prompt payment within 7 days is essential.

  • No refunds are given once a half term has begun.

  • If fees are repeatedly paid late, Louder Drama reserves the right to pause tuition.

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Zoom Classes

  • You'll agree a regular weekly slot with your child's tutor. Changes can be requested with 48 hours' notice but are at the tutor’s discretion.

  • Please ensure your internet connection, Zoom account, and microphone are all working before the class begins.

  • If a tutor experiences technical issues, the class will be rearranged or refunded.

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Zoom Safeguarding

To ensure safety and professionalism during online classes:

  • Sessions must take place in communal areas (not bedrooms).

  • Students should wear appropriate clothing (no pyjamas, etc.).

  • Classes must be held through the parent’s Zoom account.

  • Tutors will only contact the parent’s account — never the student directly.

  • The parent should remain present or within earshot.

  • Please check that scripts/materials are printed in advance.

  • No filming or screenshots are allowed during Zoom classes.

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Exams

  • Exams are taken either:

    • In person at LAMDA HQ in London,

    • At one of the many LAMDA centres across the country, or

    • Online via Zoom from home.

  • We will recommend the centre nearest to your child’s school unless otherwise requested.

  • Students are only entered when the tutor is confident they are ready to succeed.

  • LAMDA’s exam fee is paid separately.

  • Exam fee refunds can be given up to 6 weeks before the exam. After that, the fee is non-refundable.

  • LAMDA allocates the time slot two weeks before the exam — these are not flexible and must be prioritised.

  • If your child is working with a partner, their presence affects another student — please treat the exam day as a firm commitment.

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Cover and Continuity

All Louder Drama tutors are highly sought-after professionals with extensive experience in performance and teaching. On occasion, a tutor may need cover due to other professional commitments. In these cases, cover is provided by another hand-picked member of our team. A handover takes place, ensuring each student’s progress and development is understood. This not only ensures continuity — it also gives your child the benefit of input from multiple accomplished performing arts professionals.​

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Thank You

We’re here to make drama tuition exciting, enriching, and simple to access — but we can’t do it alone.

Your support, communication, and commitment help us create the very best outcomes for your child.

Let’s work together to help them shine.

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©2025 by Louder Drama.

Louder Drama Ltd | Registered in England and Wales
Company Number: 14738373 | VAT Registration Number: 459 7654 34
Registered Office: Summit House, 170 Finchley Road, London, NW3 6BP

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