Effective Date: 30/07/2025

At Louder Drama, we are committed to safeguarding the privacy of our website visitors, students, and their families. This Privacy Policy outlines how we collect, use, and protect your personal information, in line with data protection laws and our safeguarding responsibilities when working with children and young people.

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Who We Are

Louder Drama provides drama, voice, movement, and technical theatre classes in schools and educational settings across the UK. As part of this work, we collect and store personal information relating to students, parents/carers, and schools for legitimate educational and safeguarding purposes.

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Information We Collect

We may collect and process the following categories of personal data:

• Name, contact details (email, phone number, address)

• Student information (name, age, school, emergency contact details)

• Medical information or special educational needs, where provided by parents/carers

• Communications between you and Louder Drama

• Website usage data (IP address, browser type, visit duration)

 

Why We Collect This Information

We collect and process your data for the following lawful purposes:

• To deliver our services: including registering students for classes, communicating with parents/carers, and providing tuition

• To fulfil safeguarding obligations: in accordance with our Safeguarding Policy and UK law

• To comply with legal and regulatory duties

• To communicate important updates about sessions, events, or relevant services (you may opt out at any time)

• To maintain records for quality assurance, child protection, and insurance purposes

 

Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual obligation (to provide our services)

• Legal obligation (especially for safeguarding and child protection)

• Legitimate interest (e.g., internal record-keeping, responding to queries)

• Consent (e.g., for marketing, when explicitly given)

 

Children’s Data

Louder Drama works directly with children and young people in schools. We handle this data with particular care. All personal data relating to children is processed solely to support their participation, safety, and development within our classes. We never collect more information than is necessary.

Any safeguarding concerns are reported to the relevant designated safeguarding leads at each school in accordance with our Safeguarding Policy.

 

Sharing Your Data

We will never sell your data. We may share personal information with:

• Your child’s school (to ensure safe and coordinated delivery of services)

• Emergency services (in case of a medical or safeguarding incident)

• Government or legal authorities if required by law

• Third-party service providers who support our website, IT, and administrative operations (bound by confidentiality and data security agreements)

 

Data Security

We take appropriate technical and organisational measures to secure your personal information. Access to personal data is restricted to staff members who need it to carry out their duties. All Louder Drama staff are DBS-checked and trained in safeguarding protocols.

 

Retention

We keep personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Child-related records may be kept for up to seven years in line with safeguarding best practice.

 

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you or your child

• Request correction or deletion of inaccurate or unnecessary data

• Object to or restrict certain processing

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. These are small text files stored on your device. You can manage or block cookies via your browser settings.

 

Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites and encourage you to read their privacy policies.

 

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at www.louderdrama.com. We will notify you of material changes by email or notice on the website.

 

Contact Us

If you have any questions about this policy or your data, please contact:

Email: hello@louderdrama.com
Company Address: Summit House, 170 Finchley Road, London, NW3 6BP